Services & maintenance

The most important thing is that your machine works!

Customer satisfaction is our top priority; we never leave our customers to cope on their own. Should you have any questions or experience any problems with our products we provide a comprehensive and targeted service.

Consulting, demonstration and commissioning

A new machine usually is a quite remarkable investment. Which is why we are happy to provide expert advice to ensure that you make the purchase which best fits your needs. We are happy to perform demonstrations and provide assistance with commissioning.

Maintenance and upkeeping

We are happy to provide help and assist with maintenance and service (after inspection).

Repair and spare parts

In case your machine shows damage after some time, we usually bear the damage. Thanks to our Kaindl warranty, you will receive replacement parts free of charge on request, while we will gladly assist you with the repair of your machine.

We can assure you, you'll be secured even as a home improver!

To make sure you are especially satisfied with our home improvement products, we offer the following services:

30-Day Warranty for Kaindl tools in the B2C area

We hope that you are satisfied with our products. Nevertheless, should you be disappointed in any aspect of our products, we provide a 30-day money-back guarantee. This means, you can send your product back within a month and receive full refund.

Resharpening

We are happy to resharpen any blades you have bought from us which have lost their edge over time.

Spare and accessory parts

We make sure that all our products are complete and ready-to-use. Nevertheless, should you ever discover any missing or lost parts or even defects, we will provide replacement and spare parts for all of our products.

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